Kohl's

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4.3

( 8 reviews )

Department Stores, Baby & children's clothing store

Open 09:00 AM - 10:00 PM See Hours

7350 Guilford Dr, Frederick, MD 21704, United States

+1 3162-076-66

Kohl's, a renowned department store, prides itself on providing exceptional customer service and a wide range of merchandise. With a reputation for efficient and courteous service, Kohl's ensures that customers are promptly attended to, as experienced by one satisfied guest who received prompt assistance during their return process. The store's well-organized layout and cleanliness further contribute to a pleasant shopping experience, particularly for those seeking baby clothes from popular brands like Carter, Disney, and Nike. Kohl's competitive prices and frequent sales make it an appealing destination for savvy shoppers. Notably, the store's bathrooms are surprisingly spacious and immaculate, adding to the overall positive impression. The knowledge and expertise of staff members, exemplified by Marlow at Sephora, further enhance the shopping experience. Kohl's commitment to customer satisfaction extends beyond its merchandise, evident in the availability of hand sanitizers and diligent cleaning practices. As a go-to shopping destination, Kohl's invites customers to explore its diverse offerings and enjoy a satisfying retail experience.

Amenities and More

Toilets
Credit cards
Debit cards
NFC mobile payments
Wheelchair-accessible lift
In-store shopping
In-store pick-up
Quick visit
Cheques
Active military discounts

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Robert hunton

March 22, 2024

It's great shopping at Kohl's unfortunately I find a lot of their brand name items very high in price even when it's a sale. The other frustration I find is when you earn points you have a small window of time to use them I feel if you earn them you should be able to use them when you want to.

Cynthia mygrant

March 22, 2024

Clean, well layed out and very large. Great place to buy baby clothes. A huge selection including Carter, Disney and Nike. Prices and sales are excellent. Checkout line moves fast. A real surprise was how large and clean their bathrooms were. Store is well organized.

Brad watson

March 22, 2024

This has to be the nicest, cleanest, most well stocked Kohl’s I have ever been in. It’s worth the drive if you live in Germantown or Clarksburg. Also it’s huge. Very nice store.

Vicki spires

March 22, 2024

Kohl's has changed too much. All the reasons I looked forward to shopping there no longer exist. Items I used coupons on are no longer available for coupons. I've been threatened with having my MVP status taken away after years of qualifying for it. There is nothing I want to buy or that I believe would be a worthwhile value. I left Macy's for this reason, now I will be giving Macy's another chance. The only reason I was in Kohl's was for an Amazon return.

David m.

March 22, 2024

I had a wonderful time at the store. Lydia was extremely helpful at Sephora to help me find the correct foundation. You need to hire more people like Lydia

Michael hillman

March 22, 2024

This past week I was treated like a child by the cashier just because I chose not to use my Kohls card and pay by cash. When given my change the cashier threw it and my receipt on the counter and then proceeded to start talking about me to another cashier while I stood there. After leaving, I called the store to speak to a manager that NEVET answered the call. I was then told a manager would call me back, well it’s been days and I am still waiting. I find it ridiculous that when you chose not to use your card they keep pushing! If I say NO twice that should be enough! I was just fortunate enough to have the cash. They don’t know what is going on in anyone’s life so when we say no take it as no. I could have been an abused wife that isn’t allowed to use my cards or my husband would get irate. I could be at my credit limit and didn’t want to be embarrassed! All though neither was the case for me! It can be for others and I find it repulsive that the stores can not take NO for an answer!

Chun kit chan

March 22, 2024

Self check out only. Their were no cashiers whatsoever! It was a terrible experience because something always goes wrong. Give people their jobs back like normal stores.

Manjit goldsmith

March 22, 2024

Overall it’s an ok Kohl’s. There is a Sephora in the middle so there is always an olfactory assault with the air just over saturated in whatever trendy perfume or cologne is popular. Anyone with vestibular or olfactory sensitivities might not enjoy the store.